Returns & Exchanges
At KALKI Fashion, we strive to ensure your complete satisfaction with every designer ensemble. If you are not entirely pleased with your purchase, our flexible 48-hour return policy allows for easy exchanges or store credit returns.
Return Process
- 1.Initiate Request
Log into your KALKI account and visit the 'Order History' section to submit a return or exchange request within 48 hours of delivery.
- 2.Quality Approval
Our customer care team will review your request and images of the product to ensure it remains in its original, unworn condition with all tags intact.
- 3.Schedule Pickup
Once approved, we will coordinate a reverse pickup from your registered address via our trusted logistics partners at a convenient time.
- 4.Refund Processing
After a successful quality check at our warehouse, your refund will be processed as store credit or credited to your original payment method within 7-10 business days.